Terms of Service

Last updated: September 2026

Welcome to WoFu (“the Platform”). By using the Platform, you confirm that you have read, understood and agreed to all of these Terms of Service. If you do not agree with any part of these terms, please do not use the Platform.

1. Description of services

The Platform provides the following services:

Casting and viewing Zi Wei Dou Shu charts.

Astrology learning and educational content.

AI-assisted chart analysis (natal, major cycle, annual and monthly).

AI astrology chat.

Synastry: a cross-reading of two charts covering how two people interact as a couple, at work, as business partners, as friends or as family.

Birth-time selection: comparing charts for several candidate birth times of a baby about to be born.

Zi Wei cards: question-based card draws with AI interpretation, built on Zi Wei Dou Shu symbolism.

Expert reading: paid consultation with a human astrologer.

Storage and management of chart data.

Customer support chat and issue reporting.

Other related services the Platform may offer from time to time.

Some services may be available only on the website or only in the mobile app; the services actually available are as shown on each platform.

2. Important disclaimer

The Zi Wei Dou Shu charts, astrology analyses, card readings, human consultations and AI interpretations provided by the Platform are for reference and entertainment purposes only and do not constitute professional advice.

The Platform’s astrology services should not be regarded as medical, legal, financial, investment or any other professional advice.

You should not make major life decisions based solely on the astrology information provided by the Platform.

Analysis results may vary by individual interpretation; the Platform does not guarantee their accuracy or suitability.

The AI analysis feature is generated using artificial intelligence; its content is for reference only and may contain errors.

Zi Wei card draws are generated at random by the system; the reading is an interpretation of that particular spread and has no predictive force.

A synastry result is an interpretation of two charts, not an assessment of either person’s character or conduct. The “adult intimacy compatibility” analysis is optional, off by default, and can be enabled only for a romantic relationship where both people are 18 or older; its content is astrological speculation with no medical or factual basis.

Birth-time selection only compares the charts of different birth times and is not medical advice. The time and manner of delivery must follow medical judgment and the safety of mother and child; the Platform does not recommend choosing or changing the method or timing of delivery to fit a chart.

An expert reading reflects the astrologer’s personal view and is likewise for reference only.

The Platform is not liable for any loss arising from reliance on its information.

3. Account registration, age and deletion

You must provide truthful, accurate and complete registration information.

You are responsible for keeping your password confidential and for all activity under your account.

If you discover unauthorized use of your account, please notify the Platform immediately.

The Platform reserves the right to suspend or delete accounts that violate these terms.

3.1 Age requirements

The Platform is not offered to children under 13.

If you are under 18, you may use the Platform and make any purchase only with the consent of your legal guardian.

The adult intimacy compatibility analysis in synastry can be enabled only when both people are 18 or older according to the birth dates on their charts.

3.2 Account deletion

You may request deletion of your account at any time from the settings page. Your account is signed out immediately and enters a 30-day retention period.

Signing in by any method during the retention period withdraws the deletion request and fully restores the account.

Once the retention period ends, the account and everything under it are permanently and irreversibly deleted, including: charts (including charts you created for other people), analysis reports, chat history, card readings, synastry and birth-time data, expert reading records, remaining points, remaining chat and card credits, and Pro status.

Unused points, credits and Pro status lapse with the account and are not converted to cash; content already purchased and delivered is not refunded on account deletion.

Transaction records that the law requires us to keep (such as tax records) are excluded from deletion and are retained in de-identified form for the statutory period.

4. Paid services

Every paid item on the Platform is a one-time purchase. Nothing is a subscription, nothing auto-renews, and you are never charged on a recurring basis.

Payments on the Platform are processed by third-party payment providers (ECPay, NewebPay, JKOPAY, PayPal, NOWPayments, etc.). Each provider handles payment processing and settlement under its own terms, and the Platform does not store your full credit card details.

4.1 What is charged

Natal summary: one free reading per chart.

Advanced analyses (major cycle, annual, monthly): charged individually on a per-section basis; you may freely choose which sections of your chart to purchase, and a discounted full-year bundle is available for monthly readings.

AI chat: questions included with a major-cycle analysis, plus chat top-up packs you buy separately. Chat questions are tied to the analysis report chosen at purchase and cannot be used across charts.

Synastry: a one-time charge per synastry.

Birth-time selection: priced for a default number of candidate times, with additional candidates available for a fee.

Zi Wei cards: one free draw per account per day (days counted in Taiwan time; an unused free draw does not carry over). Beyond that, draws are paid for with card credit packs.

Pro upgrade: a one-time purchase that is valid permanently after payment. It does not auto-renew, is never charged on a recurring basis, and needs no cancellation. Pro accounts get a higher chart limit and Pro-only discounts.

Chart quota pack: available to Pro accounts only, to raise the number of charts you can create.

Expert reading: as described and priced on the plan page.

Actual prices are as shown on the checkout page. The Platform reserves the right to adjust prices, with any adjustment applying only to purchases made after the change.

4.2 Free allowances

A regular account can create 3 charts and a Pro account 100, extendable with chart quota packs. Synastry participants and birth-time candidates do not count toward this limit.

Free allowances are counted per account. A chart with a completed analysis or a paid unlock cannot be deleted, so that free analyses cannot be obtained repeatedly by deleting and re-creating charts.

4.3 Nature of credits, quotas and Pro status

Chat credits, card credits, chart quota and Pro status can be used only on your own account; they cannot be transferred, merged or exchanged for cash.

These credits and quotas do not expire, but they lapse when the account is deleted (see 3.2).

4.4 Discounts and member points

The Platform offers a first-purchase discount, coupons and point redemption. Within one order they apply in this order: first-purchase discount, coupon, points. Discount rates, reward rates and eligibility are as announced on the website; the Platform may adjust them at any time without affecting completed orders.

One member point redeems NT$1. Points are valid for 365 days from the date they are issued and expire automatically after that (the exact expiry is shown in the member center).

Points cannot be transferred or exchanged for cash, and no other form of payout may be demanded.

The number of times a coupon can be claimed and used, its validity period and the items it applies to are as announced for each coupon.

If the Platform finds that points or discounts were obtained improperly (see section 5), it may cancel them and may terminate the account.

4.5 Refund policy

Analysis reports, synastry, birth-time selection and card readings are digital content generated and delivered immediately upon purchase; as you are informed of and agree to this nature before purchase, they are generally non-refundable.

Card credit packs, chat top-up packs and chart quota packs are credited to your account as soon as they are purchased and are generally non-refundable. If the Platform agrees to a refund, every credit in that pack is withdrawn from the account; where some have already been used, the remaining balance is reduced to zero.

A Pro upgrade takes effect on payment and is generally non-refundable.

If a technical issue on the Platform prevents you from accessing content you have purchased, we may re-deliver the service or refund you at our discretion.

On a refund, the points and coupon used on that order are generally not restored; if the refund is due to a technical issue on the Platform, the points used on that order are restored. Cashback and referral rewards already issued for a refunded order are not clawed back.

To request a refund or raise a complaint, email support.wofu@wofu-studio.com; we aim to respond within 5 business days.

4.6 Expert reading (human consultation)

An expert reading is delivered by a human astrologer based on the chart and questions you specify. The plans currently offered answer your questions in writing through the Platform’s official LINE account; the astrologer replies within the number of business days stated on the plan page, counted from payment and receipt of your questions.

When ordering, you provide the chart to be read, your questions and your display name on the official LINE account so that the astrologer can identify you and reply. The astrologer will view the full data of that chart, including the background details you entered.

Before the astrologer has begun replying, you may cancel for a full refund; once the astrologer has begun replying, cancellation and refund are no longer available.

If the astrologer has not replied within the business days stated on the plan page, you may request a full refund.

If the Platform introduces plans that require a booked time slot (such as video or phone calls), rescheduling is arranged through the Platform. If the Platform or the astrologer cannot attend, another slot is arranged or a full refund is given; if you do not attend at the agreed time, the service is treated as delivered and is not refunded.

An expert reading reflects the astrologer’s personal view and is for reference only. The written exchange is kept by the Platform as the record of delivery and for resolving any dispute.

4.7 In-app purchases (App Store)

Purchases made in the iOS app are App Store in-app purchases. Payment, receipts and refunds are handled by Apple under its own terms; the Platform cannot accept or approve a refund on its behalf.

To request a refund, use the Report a Problem page from Apple (reportaproblem.apple.com).

When Apple asks the Platform about a refund, the Platform reports the delivery status of that order (see the Privacy Policy). Once Apple approves a refund, the Platform withdraws whatever that order unlocked and any credits it granted; you will no longer be able to read or use the items from that order.

4.8 Invoices and receipts

Website purchases: no uniform invoice is issued at present. If you need proof of payment, email support.wofu@wofu-studio.com for a receipt.

In-app purchases: the uniform invoice is issued and sent by Apple under the tax law of the Republic of China (Taiwan); the Platform does not issue a separate one.

5. Acceptable use

You agree not to engage in any of the following while using the Platform:

Violating any applicable law or regulation.

Infringing the intellectual property, privacy or other rights of others.

Entering another person’s personal data without their consent (see section 6).

Circumventing free allowances, the daily free draw or the first-purchase discount through repeat registration, multiple accounts, deleting and re-creating charts, or any other means.

Using your own referral code, referring between fake or duplicate accounts, or obtaining referral rewards by any other improper means.

Uploading or spreading malware, viruses or harmful content.

Accessing the Platform’s systems or data without authorization.

Interfering with or disrupting the normal operation of the Platform.

Using automated tools to scrape or copy Platform content in bulk.

Using the Platform’s services or their output for commercial purposes, including resale, paid astrology services to others, or building a competing product (unless with the Platform’s written consent).

Impersonating others or providing false information.

If you breach this section, the Platform may cancel any points, credits and discounts obtained improperly and may suspend or terminate your account.

6. Providing other people’s data

The Platform lets you create charts for family, friends and other people and use them for analysis, synastry, birth-time selection or an expert reading. When you enter another person’s name, sex, date of birth, time of birth, place of birth or background details, that information is their personal data, and you should note the following:

You represent and warrant that you have obtained that person’s consent, or are their legal guardian, and are entitled to provide the data for the Platform to process under the Privacy Policy.

The adult intimacy compatibility analysis in synastry involves more sensitive content; before enabling it, you should confirm that both people have agreed to that analysis.

Content the Platform produces from the data you provide is for your personal reference only; you may not disclose it to third parties without that person’s consent.

If that person asserts rights over their data or asks for it to be deleted, the Platform may, after verification, delete the data and the content produced from it without refund; any dispute or liability arising from your failure to obtain consent is yours alone.

That person may contact the Platform to request access to, correction of, or deletion of their data; the Platform will act on the request after verifying their identity.

7. Intellectual property and licence to content

All content on the Platform — including but not limited to text, images, graphics, logos, code, the user interface, and the card illustrations, card meanings and layout of the Zi Wei cards — is owned by the Platform or used under licence and is protected by copyright and related intellectual property laws.

The theoretical system of Zi Wei Dou Shu and its traditional terms, such as the names of stars and palaces, are in the public domain; the Platform claims no rights over the system itself.

Without the Platform’s written consent, you may not copy, modify, distribute, publicly display or otherwise use the above content.

“WoFu” (沃福) and related marks are trademarks of the Platform and may not be used without authorization.

7.1 Licence to reports and readings

For the analysis reports, chat replies, synastry, birth-time and card readings you purchase or receive for free, the Platform grants you a licence for personal, non-commercial use, including saving and printing them and sharing them with the person whose chart they concern.

You may not resell or publicly distribute that content, use it as the output of a paid service to others, or use it to train or build other astrology products.

Copyright in that content remains with the Platform.

8. Interruption and termination

The Platform reserves the right to modify, suspend or terminate the service (in whole or in part) at any time without notice.

The Platform is not liable for service interruptions caused by maintenance, upgrades or force majeure.

The Platform’s analysis, chat and reading features depend on third-party AI services (such as OpenAI and Anthropic). When those services are interrupted or malfunction, reports and replies may be delayed or temporarily unavailable; paid content that cannot be produced as a result is re-delivered or refunded under 4.5.

If you violate these terms, the Platform may immediately terminate your account and right to use the service.

9. Limitation of liability

To the maximum extent permitted by law:

The Platform provides the service “as is”, without any express or implied warranty as to its suitability, reliability, accuracy or completeness.

The Platform is not liable for any indirect, incidental, special, punitive or consequential damages.

The Platform’s maximum liability shall not exceed the total fees you paid to the Platform in the preceding 12 months.

10. Changes to these terms

The Platform may revise these Terms of Service at any time. The revised terms will be posted on this page with an updated “Last updated” date. For material changes, we will notify you by appropriate means. Continuing to use the Platform after a revision constitutes your acceptance of the revised terms.

11. Governing law and jurisdiction

These terms, their interpretation and application, and any dispute arising from them, are governed by the laws of the Republic of China (Taiwan), with the Taiwan Taipei District Court as the court of first instance.

12. Contact us

If you have any questions or suggestions about these Terms of Service, please contact us:

Email: support.wofu@wofu-studio.com

Please also see ourPrivacy Policy